FAQS

How does it work?

Prep
Add a little warm water to your cleansing cloth to get it soft and ready to use.

Cleanse
Gently wipe your face in circular motions to remove makeup, sunscreen and everyday buildup.

Refresh
After use, wash your cloth and leave it to dry. Once clean and dry, it's ready to use again.

Where do you ship from?

We ship all orders from New Zealand.

What are your cleansing pads made of?

Our cleansing pads are made from a soft, durable microfibre material.

Because each pad is washable and designed to be used again and again, they can help reduce the need for single-use cotton pads, wipes and other disposable cleansing products - making them a more environmentally conscious choice for your skincare routine. 

How do I place an order?

Choose your favourite colour, add your product to your cart and head to checkout. Enter your shipping details, complete your payment and we'll take care of the rest.

How do I contact you?

Have a question? We'd love to hear from you.

Email: hello@barecanvas.co.nz

We aim to get back within 12 hours. 

What is your returns policy?

If you're not happy with your purchase, please contact us within 7 days of receiving your order.

Items must be unused and in their original condition to be eligible for a return.

Can I use the wet bag for my cleansing cloths?

Absolutely! Pop your used cleansing cloths into the wet bag when you're at the gym, travelling or simply on the go. It keeps everything together until you're ready to wash them.

How do I wash the cleansing cloths?